Policies - Tuesday, December 17, 2019
DO I HAVE TO LIVE IN JEFFERSON?
A resident for registration purposes is anyone who lives within the Jefferson School District. Any person residing outside the School District boundaries will be considered a non resident and assessed an additional 25% fee. This does not apply to Adult Programs.
DO YOU OFFER FINANCIAL ASSISTANCE?
Through the generous donations of several local service groups, and businesses a Scholarship Program is available to participants unable to pay fees. Confidential applications are available at the Department or on the website. The applicant may be granted a 50% reduction in fee.
WHAT IS YOUR REFUND POLICY?
It is our intent to provide recreation programs that meet your expectations of a meaningful leisure time experience. If you are not satisfied, a credit or refund, whichever the registrant prefers, will be issued on a prorated basis for cancellation of classes and/or general inability to participate.
WHAT IF THE DEPARTMENT CANCELS A PROGRAM?
The Jefferson Park & Recreation Department reserves the right to cancel, postpone, or combine classes due to insufficient enrollment. All cancellations due to weather and/or facility conditions will be made as soon as possible. Team captains should call the Recreation Department after 4:00 p.m. and notify their team members.
WHAT HAPPENS IF THERE IS INCLEMENT WEATHER?
In the case of inclement weather, programs may be cancelled. Your safety is our concern. If you are unsure if a program will be held, please call the Rec. Dept. at 920-674-7720 or check our City of Jefferson Facebook page.
WHAT IS YOUR PHOTOGRAPHY POLICY?
For program promotional purposes, we may photograph our activities and their participants. Photos may be used in flyers, brochures, our website or Facebook. If you do NOT wish to have you or your child’s photo taken, please notify the office when registering.
AMERICANS WITH DISABILITIES ACT
We welcome all individuals and families from our community to our programs and facilities regardless of race, color, religion, sex, national origin, age, or disability. If you are a person with a disability and would like information on programs or park facilities, call us at 920-674-7720. Please notify us at least three (3) business days in advance to help us accommodate your request.
HOW SOON DO I HAVE TO REGISTER FOR A PROGRAM?
Registration deadlines are used as a tool to determine whether there is enough interest in a program. The deadline is always listed on the permission slip. Nothing cancels a good program quicker than everyone waiting until the last minute to register. If there are not enough registrations by the deadline, the course may be cancelled.
WHAT IF I MISS THE DEADLINE?
Any registration received after the deadline date is classified as late. The Recreation Supervisor will determine acceptance of the late registration. If accepted, a late fee of $5.00 will be assessed.
WHAT IS YOUR RETURNED CHECK POLICY?
If your payment is returned by your bank, we will charge an NSF fee of $50. Each returned check will be presented to the bank no more than two times in an effort to obtain payment. The City of Jefferson is not responsible for any additional fees charged by your bank.
DO YOU HAVE A LOST AND FOUND?
The Department is not responsible for personal equipment, clothes, etc. that are lost or stolen during participation in any sponsored activity. However, please contact our office about lost items as many times they are turned in by others.
DO YOU CARRY INSURANCE COVERAGE?
The City of Jefferson does not provide insurance coverage for the people participating in sponsored activities. We encourage you to obtain your own insurance prior to, and for the duration of the activities you participate in.